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Extremely disappointing customer service! I have been trying to get in touch with them for three days, and nobody has bothered to respond or reach out to me.
I ordered three Elizabeth Arden perfume bottles, and when my order arrived, I was shocked. The bottles had no lids, two were leaking, and they were damaged. The packaging was completely different from what was shown in the product pictures when I placed my order. The listing showed bottles with lids and proper packaging, but what I received were testers, which was not clearly disclosed in the pictures.
I have been trying to contact customer service to arrange a return and refund, but the lack of response is absolutely unacceptable. I have finally left another message and hope someone will get back to me.
This has been a terrible shopping experience. Not only was the product not as advertised, but the customer service has been equally disappointing. I will definitely not be ordering from this company again.
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